Refund Policy
At BORSETTY, we strive to ensure customer satisfaction with every purchase. If for any reason you are not completely satisfied with your purchase, we offer the following refund policy to provide you with peace of mind:
Refund Conditions:
Refunds will be offered only for Italian leather products returned in accordance with our return policy.
A proof of purchase or original transaction receipt is required to process a refund.
The Italian leather product must be returned in their original condition, unused, and with all original tags and packaging.
Refund requests must be made within 8 days days from the purchase or delivery date, as applicable.
Refund Process:
To request a refund, please contact our customer service and provide details of your purchase.
Once your refund request is approved, we will process the refund within 8 business days.
The refund will be issued in the same form of payment used for the original purchase, unless otherwise agreed upon.
Exceptions:
We reserve the right to deny a refund if the returned product does not meet our return conditions or is in a condition that does not allow for resale.
Customized or made-to-order products may not be eligible for a refund unless they are defective or damaged.
Refund Tracking:
If you have any questions about the status of your refund, please feel free to contact our customer service for further assistance.
Policy Changes:
We reserve the right to modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
Thank you for your business.
Please contact us directly if you have questions regarding our refunds policy.
We’re glad to assist you.
We can be reached via email at info@borsetty.com
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