Shipping & Delivery

Orders are processed Monday through Friday, excluding U.S. federal holidays. Once your order has been prepared for shipment, you will receive a confirmation email with tracking information, when available.

Processing and delivery estimates are provided during checkout or in your order confirmation. Delivery estimates are not guaranteed and may be affected by carrier delays, weather conditions, customs procedures, holidays or other circumstances beyond our reasonable control.

Orders are currently prepared and shipped from Orlando, Florida, United States.

Borsetty currently accepts orders for delivery to:

• United States
• Mexico
• Dominican Republic
• Panama

We reserve the right to restrict delivery to certain locations or decline an order when reliable delivery service is unavailable.

Available shipping methods and applicable charges will be displayed at checkout before payment is completed. Shipping costs may vary according to destination, package size, carrier and selected service.

Orders shipped outside the United States may be subject to import duties, customs charges, taxes, brokerage fees or other government charges imposed by the destination country.

Unless expressly stated otherwise during checkout, these charges are not included in the product price or shipping fee and are the responsibility of the recipient.

Customers are responsible for providing accurate information required for customs clearance. Customs procedures may extend the estimated delivery time.

Order Tracking

When tracking is available, the tracking number will be sent to the email address used during checkout. Tracking information may require additional time to update after the shipping label has been created.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate delivery address.

If an order is returned because of an incorrect or incomplete address, refusal of delivery, failure to collect the package or unpaid customs charges, the customer may be responsible for the original shipping costs and any additional return or reshipment expenses.

Borsetty cannot guarantee that an address can be modified after an order has been placed. Please contact us immediately if you notice an error.

Delivery Delays

If we cannot ship your order within the timeframe communicated at the time of purchase, we will notify you and provide available options, which may include accepting the revised shipping date or cancelling the affected order for a refund.

Lost, Damaged or Missing Packages

Please inspect your order promptly after delivery.

If your package arrives damaged, contains an incorrect item or appears to be missing an item, contact info@borsetty.com as soon as possible. Include your order number, a description of the issue and clear photographs of the package and product.

For packages marked as delivered but not received, customers should first check the delivery address, surrounding property and carrier tracking information, and contact the carrier when appropriate. Borsetty will assist with an investigation where reasonably possible, but carrier investigations and resolutions may require additional time.

Contact

For questions regarding shipping or delivery, contact:

Borsetty
Operated by BORSETTY LLC
Email: info@borsetty.com
Business address: 7345 W SAN LAKE RD, ORLANDO, FL, 32819, UNITED STATES OF AMERICA